Refunds may take 5-7 business days to display on your payment card statement, after the item has been sent back to us and you have received a refund notification. We may determine that a refund can be issued without requiring a return.

Additionally, please note that we cannot issue refunds for missing or undelivered merchandise before 4 weeks time. This is due to any delays dealing with international shipping and customs.

If your items have not arrived within 4 weeks of shipment, please see the "Live Chat" section of our site, or send an email with your name and order number to the following address:

We apologize for any inconvenience here! We appreciate your time and patience.


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